Alpine Inn Policies
We hope we can make your stay unforgettable.
- Because of our remote location, we rely on our booked reservations. Therefore, reservations must be guaranteed with a 100% deposit.
- Check-In Time
3pm – 8pm - Check-Out Time
11am - Lobby hours of Operation
Because we are a very small Inn and perform all the tasks needed to run, clean, maintain and leave the property to pick up supplies; we close the lobby after breakfast and checkout at 11 am. It opens back up at check-in @ 3:00pm and closes at 8pm. There is no full time receptionist at the Alpine Inn so when you call please leave a message and one of us will call you back when we have a moment. Please make your reservations online as all our detailed descriptions, information and pictures are there. Day of arrival reservations “if” available have to be made by phone. Leave us a message and we will call you back. - Early Check-in
Depending on how full the Inn was the previous night and how many room turnovers we have for that specific date, early check-in is on a case by case basis. If we can accommodate an early check-in we will with a $75.00 fee. - Late Check-In
Because we are a staff of two for all duties at the Inn we do not offer late check-ins. Our day starts at 5am to start prepping for Breakfast and ends with Check-ins and Dinner closing the doors at 8pm. Check in time is from 3pm to 8pm. - Cancellation Policy
Because of our remote location, we rely on our booked reservations. Therefore, reservations must be guaranteed with a deposit equal to your full stay. We have a 7 day prior to reservation cancellation policy. If you cancel after the 7 day grace period you will be charged your first night’s room rate. Meaning, if you cancel between 8 and 365 days you will be charged $20.00 and any time frame after that will be 7-0 days before arrival and expected to pay the first night’s room rate. - Smoking
The Inn is a NON-Smoking / NON-Vaping Property. There is no smoking in the rooms and no smoking on the balconies. There are designated areas for smoking, the firepit area and the covered area next to the firepit area with the bench. There are ash trays to indicate the smoking areas. The fine for breaking the NON-Smoking / NON-Vaping policy is $300.00. This fine will be charged to the card on file and you will be banned from the Inn. Remember this is a small Inn and please be considerate of your fellow guests. - Processing Fee
The Processing Fee is a credit card company and financial services providers fee. It is a fee on all cards. It is a fee to authorize and complete card transactions. Alpine Inn charges a three percent processing fee to cover “part” of the fees Alpine Inn has to pay when processing a cards. - Parking
Because our Inn is on the side of the mountain parking is limited but very adequate. It is first come first serve in terms of which spot is available. There are 5 prime spots directly in front of the Alpine and 3 spots directly across the street on the gravel area. There is also a paved lot under the street lamp that can hold 4-5 cars against the mountain that is about 30 yards from the Inn. Directly across the street from the paved area is another gravel space that can accommodate 3 vehicles. No trailers are allowed due to the allotted space.
If you have any questions please call us at (828) 765-5380. We are here between 8am and 8pm and our staff is happy to assist you.
